Return & Refund Policy

At Expertdiet, we are committed to providing you with high-quality Keto Apple Cider Vinegar (ACV) Gummies. We understand that sometimes circumstances may require a return or refund. We value your satisfaction and want to ensure you have the best experience possible with our products. Please take a moment to review our Refund & Return Policy outlined below:

When products can be returned or exchanged?

Change of mind, Damage or Defective Keto Apple Cider Vinegar (ACV) Gummies.

Return period times:

The time period for return or exchange. Our policy lasts 180 days. If 180 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

What situation does the product eligible for return service?

To be eligible, the Keto ACV Gummies must be unopened, in the same condition as received, and in its original packaging.

What do customer get after returning?

After returning customer get a refund for the products.

Process for getting a return?

First, please send an email stating that you want to return or exchange a product for some reason.

For example. you don't like it anymore, want to change to another Keto Apple Cider Vinegar (ACV) Gummies, are not ready to receive it, etc

and proof of your purchase to our customer support Email: anabelledickens65@gmail.com.  

Our support member will help you.

Who will provide the return shipping fee?

All Keto Apple Cider Vinegar (ACV) Gummies in our store is eligible for free return service. the return shipping fee will be covered by us. Please contact customer service and ask for free return if you are not satisfied with the products.
We have no restocking fee for return products.

Can I cancel my order?

If you want to cancel the order, please request within 24 hours

Process for claiming?

You need to capture the details of the damaged product and please send us some pictures or videos of the product to our customer support: anabelledickens65@gmail.com

Refunds:

Refunds will be issued back to your original form of payment. it could take 5 - 7 business days to have your refund issued and for your account to be accredited.

Missing refunds (If applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

Warm Notes: Before placing an order, please make sure to fill in the correct address, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss.

Return Address:

Email: anabelledickens65@gmail.com
Address: 28 Harbour Road, Wan Chai, Hong Kong Island Hong Kong SAR
Business Number:  +85262084217
Service Time:
Monday-Friday 9:00am - 5:00pm (Reply within 2 Hours)